Why do I have a Digitalbookshelfcare.com charge on my bank statement?
If a direct debit appears on your statement, you have probably signed up to a subscription to one of our partner sites for which we provide the after-sales service.
Frequently asked questions
Everything you need to understand your subscription management, cancellation process, and support access.
What are the services offered by Digitalbookshelfcare.com?
Digitalbookshelfcare.com offers simplified management of your subscription. Fill in the form on the home page with an e-mail address used at the time of subscription. You will be able to contact the agents responsible for your file, obtain information concerning your subscription or cancel it.
What kind of subscription do you need for after-sales service?
Digitalbookshelfcare.com provides customer service subscriptions that make your life easier.
I do not remember signing up to a Digitalbookshelfcare.com subscription.
You have not signed up to a Digitalbookshelfcare.com subscription. You have definitely signed up to a subscription at one of our partner sites for which we provide after-sales service.
How to find the offer to which I subscribed?
Fill in the form on the home page with the email address used when registering. We will provide important information about your subscription.
I forgot the email address used when subscribing. What can I do?
If you are unable to retrieve the email address used during the subscription, contact our agents by email or chat.
Who can I contact if I have a question?
Our agents are experts in after-sales service and are available 24/7. Contact them by live chat, phone, or message.
How can I cancel my subscription?
Go to your customer account and click the Cancel button. You will no longer benefit from the services of our partner site and will no longer be charged. A confirmation email will be sent.